Well, just received a PM as below:
"Hello cmea, I hope you don't mind me contacting you by private message. I work for Hiscox (owners of RH) on the RH Insurance account and I have seen your recent thread on the board about the volume of paperwork, and this sounds alarming to me."
Basically he goes on to say that if too much paperwork was sent they will look into it as 40 sheets to fill in is not acceptable. I replied that perhaps my comment was misleading as the 40 sheets (probably not that many) were not for filling in but were the policy details (you know all that whether you are covered in a nuclear war and such). And if fact I was more than happy with the service and value that I have received from RH.
It goes to show that RH are the company to go for because not only are they one of the most competitive, but they care enough about the personal service to even contact individuals via the website so that they can improve. I bet you dont get that with the dark sides recommended supplier of insurance! So anyone thinking of renewing, definitely check out RH and if it is £6 more I would still go with them because they care about the individual and offer such a good service.
I would like to point out that I am not benefiting from this plug (well not yet anyway - Scott, please feel free to PM me a discount code!)
nor do I work or have any connections with insurance, but just want to share what I believe to be a great value service.